Meet TYB: Turning Engagement into Growth

By Jordan Brenner
VP of Sales & Partnerships at The Lead

What is the problem you are solving, and who are you solving it for?

TYB takes audience engagement to a whole new level. TYB solves the challenge of low consumer engagement and slow conversion by providing brands with a gamified, owned engagement channel. Unlike traditional loyalty programs, TYB nurtures customers from awareness to loyalty faster, rewarding them for actions beyond purchases. This drives higher LTV, AOV, and purchase frequency while offering valuable data for broader marketing efforts.

What is new, innovative and different about your solution?

TYB is a community engagement & loyalty platform that helps brands drive growth by rewarding customers for meaningful actions like creating content, referring others, providing feedback, and leaving reviews. Through gamification, TYB encourages deeper brand interaction, leading to measurable results like increased purchase frequency and higher average order value.

Who are a few of your current customers utilizing your technology?

Glossier, Rare Beauty, Poppi, Crocs, and Urban Outfitters.

What is your outlook for the next 12-18 months?

Every stage of the traditional marketing funnel is becoming less efficient. From skyrocketing CPMs driving up customer acquisition costs to loyalty and retention strategies losing impact. As a result, brands are moving beyond transactional tactics in search of deeper, more sustainable engagement. Over the next 12–18 months, the brands that rise to the top will favor owned engagement channels that drive efficiency while fostering deeper customer loyalty to increase purchase frequency and LTV.

What is one impactful statistic you can share that you’re proud of?

Brands that leverage TYB see a 24% increase in LTV and a 43% increase in repeat purchase rate compared to non-TYB users.

 

Come meet the most innovative companies this year at The Lead Summit (May 28-29, NYC). Register here.

Suggested Reading

The Indicator | October 24, 2025

The Indicator | October 24th, 2025 By Sonal GandhiChief Content Officer at The Lead Big news week for the beauty industry as Kering plans to sell its beauty portfolio to L’Oréal and LVMH is looking for a buyer for Fenty Beauty. Meanwhile, Toys R Us is expanding its

Read More

The Indicator | October 17, 2025

The Indicator | October 17th, 2025 By Sonal Gandhi Chief Content Officer at The Lead OpenAI’s shopping platform ambitions are on display again this week, with a newly announced partnership with Walmart following the one with Shopify last week. Meanwhile, QVC is experiencing significant growth on TikTok and

Read More

The Indicator | October 10, 2025

The Indicator | October 10th, 2025 By Sonal GandhiChief Content Officer at The Lead In this week’s highlights, Pacsun partnered with Modelo Especial to launch their joint Día de los Muertos collection, Gap launched a creator affiliate and advocacy platform and Stitch Fix introduced a new feature allowing

Read More

Session AI is the pioneer of in-session marketing. Using patented AI, Session AI predicts purchase intent in 5 clicks, enabling retailers to provide each visitor with the right offer in-session. Major brands rely on Session AI to increase revenue, reduce promos, and drive growth without the need for PII or third-party cookies. Learn more at SessionAI.com